Even the most dependable forklift needs a part now and then.
If you need a part ASAP, or you want to stock up on regularly-used parts to keep your fleet running through the holidays, we’re here to help. This is a single-page easy reference for ordering Heli parts from Industrial Forklifts. We’re making it easy to find & order parts for your inventory.
Sourcing Methods for Heli Parts
For our customers in the rental industry: Use the SmartEquip Network to source parts. We offer Heli parts for heart of the line forklifts for quick and easy ordering process.
SmartEquip Parts Network
For our dealer partners: Source your parts directly from Industrial Forklifts. Here are two order methods.
- Know the part or not sure what you need? Email us at Parts@IndustrialForklifts.com to request the Order Form.
- Under warranty & want to monitor orders online? Submit a parts request through our Dealer Portal.
Our Parts Inventory Stats (as of Fall 2025):
- $2M in parts inventory in our Phoenix headquarters
- $5M in parts inventory in our Partner Heli America’s Atlanta Facility.
These include parts for all Heli Material Handling Products, from small electrics to high-capacity heavy duty forklifts.
Parts Lead Times to Expect
(As of Fall 2025)
Thanks to our parts inventory being so large, you don’t have to wait long for most parts orders. For standard parts like the following:
- Filters & Hoses
- AGV Batteries (for LPG and electric forklifts)
- Oil System Components
- Lights
- Tires & Brake Components
- Mast Chain
Shipping lead time is only 1-2 days.
For larger/complex parts like these:
- Engines
- Steer Axles
- Drive Axles
- Carriages
- Overhead Guards
- Cabin Glass
Expect a longer lead time, of up to 3-5 months.
So if you do need a major component part, submit your order ASAP!
Making Parts Sourcing as Easy as Can Be
As we say on our Parts page: As your master U.S. Heli distributor, it’s our responsibility to sustain the parts supply chain for our dealer & rental partners.
We’re working hard to keep the Heli parts supply chain as smooth as possible. Have a suggestion? Let us know! (Phone 888-639-4354)